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Answers to Frequently Asked Questions


Table of Contents

  1. How do I install the Digital Product Locator ?
  2. Where can I find the Mac version if I already have the IBM version ?
  3. How can I get the answer to a question not posted on this site?
  4. What are the system requirements for the DPL?
  5. Why do I keep getting the message "No products match your criteria"?
  6. cheap hotel in BredaCan the DPL be networked?
  7. Can the DPL be installed to a computer where another database application is running?
  8. After installing the DPL, I receive the message, " Your DPL has expired, please contact Cat Access."
  9. How can I remove the database after uninstalling the DPL?

How do I install the Digital Product Locator ?

Windows 3.1 or 3.11 - Make sure you exit anythird party Windows shells. Slip the CD into your CD-ROM unit. Goto the file manager and select FILE, RUN,and type in f:\setup.exe keeping in mind thatthe drive designation may vary depending on where your CD-ROMdrive is located. For example, it may be d:\setup.exe.

Windows 95 - Make sure you exit any thirdparty Windows shells. Slip the CD into your CD-ROM unit. Go tothe Windows 95 toolbar and choose START, RUN,and type in f:\setup.exe keeping in mind thatthe drive designation may vary on where your CD-ROM drive islocated. For example, it may be d:\setup.exe.

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Where can I find theMac version if I already have the IBM version ?

The IBMversion can be exchanged for the Mac version by sending it to:

Cat Access, Inc

3300 Douglas Blvd #380

Roseville, CA 95661

The Mac CD,however, is still in the production and testing phase.

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How do I get an answer to a question not posted onthis site?

Either call Cat Access at (916)791-1544or send any of your questions to webmast@cataccess.com

Answers sent to the abovee-mail address will be posted to this web site and e-mailed backto the sender.
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What are the system requirements for the DPL V 2.1?

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Why do I keep getting the message " No productsmatch your criteria"?

The product that you are searching for does not exist in thedatabase and may not be carried by that particular manufactureror distributor. Try to broaden your search, by not selecting acolor (leaving it blank) or not selecting a manufacturer,distributor, or maybe even the size. By broadening your searchyou'll increase your chances of finding your product.

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Canthe DPL be networked?
The DPL should be installed to alocal drive on the system for which the product will be used.When installing the DPL to a network drive there may beunexpected errors and unpredictable behavior.
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Can the DPL be installed to a computer whereanother database application is running?

An ODBCCP32.DLL error may occur after installingthe DPL to another computer which is already currently running adatabase application that uses the same file. If the existingdatabase program running is not compatible with the ODBCCP32.DLLfile that is used by the DPL, it may be necessary to reinstallthe previous database application and make a backup of theODCCP32.DLL file. Then reinstall the DPL and copy over theODCCP32.DLL file with the backed up version. If the DPL does notrun properly, it will not be compatible on the same computer asthe other database application being used.

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After installing the DPL, I receive the message,"Your DPL has expired, please contact Cat Access."

Check your computer's date andtime function from within the Control Panel. Here you must havethe current date, since the DPL checks each computers date beforeallowing entry into the Main Menu.

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How can I remove the database after uninstallingthe DPL?

After uninstalling the DPL, youcan remove the database by accessing the File Manager either fromthe Start and Run menu in Windows 95 ( type in winfile) or fromthe File Manager icon in Windows 3.1 and 3.11. Once the FileManager is opened, just highlight the catacces.db filein the Catdpl directory and select File and Properties. Here, youcan deselect Read Only. Once completed the file can be deleted.

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Send mail to webmast@cataccess.comwith questions or comments about this web site.
Copyright 1996 Cat Access Inc.
Revised: Thursday, 17. October 1996
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